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IS THERE A MINIMUM ORDER SIZE?

There is no minimum order size.

 

HOW DO I PLACE AN ORDER?

To place an order you must first get a quote. Once all parties are satisfied with the quote, it must be signed. Once it is signed a 50% deposit is required to hold the items and the date. The remaining balance is due 1 week  prior to the event or delivery.

 

IS THERE A DAILY RATE?

All rentals are for a daily rate unless otherwise noted on the contract. If an item is delivered to you it will be picked up the same day. If you pick an item up for rental it is not due back until the following day.

 

WHEN DO I NEED TO MAKE A RESERVATION?

Some items are limited so the sooner you reserve an item the more likely we are to have it available for your event.

 

WHAT IS YOUR CHANGE POLICY?

We want your event to be as successful as possible and understand that changes are inevitable. You may adjust your order once it has been placed. We recommend finalizing your order one week prior to your event.

 

DO YOU HAVE AN EMERGENCY NUMBER?

If you require after hours assistance you may reach us at 817-223-1048 or 817-713-3576. If you do not reach someone please leave a message and someone will get back with you promptly.

 

WHAT ARE YOUR PAYMENT POLICIES?

Upon renting, a 50% deposit and a valid credit card number are required in order to confirm and reserve your rentals or staff. Without a deposit, your order will remain a quote and the items will not be reserved for you. Once your deposit is confirmed with a valid credit card, your items are then taken out of inventory and set aside for you. These items are no longer available for rent to other customers. Your deposit is our commitment to you that the items you requested will be available for the date of your event.